REAL-TIME.

EASY TO USE.

SECURE.

The CraigCor Customer Hub provides customers with 24-hour secure access to the information they need in an easy to use online portal that provides real-time connection to our business systems.

core features
TRACK OPEN ORDERS
Full visibility of your open orders with details of part shipments and expected delivery dates of outstanding items.
VIEW ORDER HISTORY
Full history of all orders placed on us with invoice and shipping details. Soon to include downloadable Proof of Deliveries.
TRACK PRODUCT SERIAL NUMBERS
See all item history including manufacturer serial numbers and shipping dates, perfect for checking whether purchased products are still in warranty periods.
TRACK OPEN ORDERS
Full visibility of your open orders with details of part shipments and expected delivery dates of outstanding items.
VIEW ORDER HISTORY
Full history of all orders placed on us with invoice and shipping details. Soon to include downloadable Proof of Deliveries.
TRACK PRODUCT SERIAL NUMBERS
See all item history including manufacturer serial numbers and shipping dates, perfect for checking whether purchased products are still in warranty periods.
CHECK STOCK
Live connection to all our warehouse, detailing current stock levels and estimated replenishment lead times. Please note that this is naturally Subject to Prior Sale.
TRACK DELIVERIES (COMING SOON)
Up to the second updates of shipping progress once orders have left our warehouses.
PRICE LIST DOWNLOAD (COMING SOON)
Under certain conditions and permissions, CSV pricelists can be downloaded.
CHECK STOCK
Live connection to all our warehouse, detailing current stock levels and estimated replenishment lead times. Please note that this is naturally Subject to Prior Sale.
TRACK DELIVERIES (COMING SOON)
Up to the second updates of shipping progress once orders have left our warehouses.
PRICE LIST DOWNLOAD (COMING SOON)
Under certain conditions and permissions, CSV pricelists can be downloaded.
Other features
ALWAYS UP TO DATE
The Customer Hub is connected directly to our business systems and data is requested in real time so all information is always up to date.
SECURE
Customer data security is important to us, as such access to the Customer Hub is tightly managed and data is transferred through encrypted connections.
ASSIGNABLE FUNCTION-BASED PERMISSIONS
Customer administrators can determine access for users by required function.
DEVICE INDEPENDENT
The Customer Hub is independent of platform, i.e. the system works just as well on your mobile as it does on your tablet, desktop or notebook.
OMNICHANNEL SUPPORT
We have assigned our Customer Care Team to assist with any queries customers have on the system. They can be contacted by phone, email, WhatsApp or through online chat
Get Started
To get started please click the register button and follow the steps:
Get Started

To get started please contact our Customer Care Team (by phone, e-mail or WhatsApp) or complete the form below to request access:

Access the Customer Hub at https://hub.craigcor.com/

 Frequently Asked Questions
You can find all answers here if you need them

>> Yes, the Hub has a valid SSL certificate and the link to our business system is encrypted. All data is secure.

>> Yes, you can find out how to open an account by clicking here.

>> Yes, this is done by the Customer’s designated Account Administrator (which is setup initially)

>> The Hub has a live connection to our business system; the data is real-time.