Track Open Orders
Full visibility of your open orders with details of part shipments and expected delivery dates of outstanding items.
View Order History
Full history of all orders placed on us with invoice and shipping details. Soon to include downloadable Proof of Deliveries.
Track product Serial Numbers
See all item history including manufacturer serial numbers and shipping dates, perfect for checking whether purchased products are still in warranty periods.
Check Stock
Live connection to all our warehouse, detailing current stock levels and estimated replenishment lead times. Please note that this is naturally Subject to Prior Sale.
Track Deliveries
Up to the second updates of shipping progress once orders have left our warehouses.
Price list download
Under certain conditions and permissions, CSV price-lists can be downloaded.
Customer e-commerce
Enables customers to complete budgetary and real-time quotes.
* Registration is only available to our customers who have already been loaded on the CraigCor Distribution ERP system. To get started, click “Register now” below and follow the steps.
Always up to date
The Customer Hub is connected directly to our business systems and data is requested in real time so all information is always up to date.
Secure
Customer data security is important to us, as such access to the Customer Hub is tightly managed and data is transferred through encrypted connections.
Assignable function-based permissions
Customer administrators can determine access for users by required function.
Device Independent
The Customer Hub is independent of platform, i.e. the system works just as well on your mobile as it does on your tablet, desktop or notebook.
Omnichannel Support
We have assigned our Customer Care Team to assist with any queries customers have on the system. They can be contacted by phone, email, WhatsApp or through online chat.
>> Yes, the Hub has a valid SSL certificate and the link to our business system is encrypted. All data is secure.
>> Yes, you can find out how to open an account by clicking here.
>> Yes, this is done by the Customer’s designated Account Administrator (which is setup initially)
>> The Hub has a live connection to our business system; the data is real-time.