Scroll Top

For End Users

With an experienced team of Sales Engineers, Product Specialists, Field Service Engineers and Customer Care agents we are well positioned to meet the technical and business requirements of End User customers across several industries.
At CraigCor Distribution, we provide a wide range of Services and Solutions to End Users operating in the following industries:

Industrial workforces are being pressured like never before. The systems they must productively design, operate, and maintain are more connected and complex. Roles and responsibilities have expanded, requiring more diverse skillsets. In addition, older workers are moving into retirement, which leaves skills and knowledge gaps. We can provide training where and when needed to help address these issues.

  • Training Needs Analysis
  • Scheduled Training
  • On Site Training
  • Web based Training
  • Tailored Training

Rockwell Automation’s facilities use the same high-quality parts, standards, and specifications as the original manufacturing process. This means you can restore your automation equipment to a like-new or better condition, to enhance performance and extend product life.

Service Exchange

With our priority service, a replacement part is sent to you via expedited service.

3 rd Party product repairs

We provide industrial repair services on 200,000 items from 7,000 plus manufacturers. Simplify your operations and achieve a quality result by using a single-source repair provider.

Our Field Service Division has the mandate of optimising the up-time and efficiency of our clients’ operations by implementing a range of pre-emptive, planned and reactive maintenance services.

Pre-Emptive Maintenance
  • Installed Base Evaluation
  • Documenting of PLC/HMI/ SCADA programs
  • Drive calibration, tuning and adjustment
  • Control, electrical and mechanical inspection of automation systems and equipment
  • Network diagnostics and reporting
  • Plant Wide backup and Off-Site encrypted storage of PLC’s HMI’s, Networks, Drives
  • On-the-job informal training for equipment operators and maintenance staff
Planned Maintenance
  • PLC / HMI Migration
  • Drive commissioning
  • Start-up programs
Basic setup and configuration
  • User training and initial assistance
  • Application programming assistance
Reactive Maintenance
  • 24Hr Break-down assistance
  • Emergency access to stock
  • Product Failure Actions

Our innovative safety products and solutions improve the functional operation of your machinery while helping to increase personnel safety, efficiency and productivity.

Risk Assessment

Basic Safety Assessment & Team-based Risk Assessment conducted by TUV Certified Functional Safety Engineer.

Development of Safety System Functional Requirements

Evaluate safeguarding options based on industry acceptable solutions and select mitigation techniques.

Safety System Design and Verification

Our Safety System Design and Verification Services provides a comprehensive design to help ensure the safety of employees as dictated by OSHA and international safety standards.

Safety Installation and Validation Analysis

These services evaluate circuit performance, fault tolerance, fault action, software logic, device application, device function and reset actions for all modes of operation.

Guarding Evaluation

Identifies guarding hazards for immediate plant actions.

Conformity Audits

Provides a high-level analysis of specific safety areas.

  • Asset Management Contracts
  • Service Level Agreement
  • Spares Availability Agreement
  • Extended warranty
  • Flexible payment options
  • Custom logistics solutions (delivery, packaging requirements)
  • Dedicated account management
  • After-hours service
  • Online Customer Hub

Interested in working with us?

To get started please contact our Sales Team (by phone, e-mail or WhatsApp) or complete the form
below – we’ll get in touch with you shortly.